PRIVACY POLICY
Last updated: 26 August 2025. This page explains what data Mankai collects, why we collect it, and the choices and rights you have under KVKK, GDPR and CCPA.
A. What data do we collect?
We collect the personal data needed to give you a working product. This includes your name, correspondence address, phone number, date of birth, email address, search inquiries and technical data such as URL, IP address and information in your profile.
User-generated content — photos, screenshots, prompts, panels and comments you create inside Mankai — is collected so you can return to your library and so we can deliver the service to you.
If you use features that rely on face data (for example face-swap effects), images you upload can be processed by specialized third-party providers strictly for generating the requested effect.
When the service malfunctions, we gather error reporting information including device type, version, identifier, the time of the error and the application state at that moment. These diagnostic reports do not contain identifying details beyond incidental information.
We do not knowingly collect personal data from children. Parental or guardian consent is required for users under the age of 18 in Turkey.
B. How and on what legal basis do we collect your data?
We process your data under the legal bases set out in Turkish KVKK (Articles 5 and 6) and, where applicable, GDPR Article 6:
• Explicit consent — required for special categories of data and for marketing communications on an opt-in basis.
• Performance of a contract — where processing is necessary to deliver the service you requested.
• Legal compliance — to satisfy regulatory obligations we are subject to.
• Legitimate interests — for service improvement, error analysis and fraud prevention.
C. To whom do we transfer your data?
We may share your data with affiliated companies within our corporate group and with third-party service providers who help us operate Mankai under confidentiality obligations.
Where data is transferred outside Turkey, we rely on Standard Contractual Clauses published by the Turkish Data Protection Authority (KVKK Board). For transfers subject to GDPR we rely on the EU Standard Contractual Clauses or transfer to jurisdictions recognised as providing an adequate level of protection.
D. Protection of personal data
We deploy various administrative, internal and technical security measures to safeguard your data, including access restrictions, encryption in transit and continuous monitoring.
Please note that no method of transmission over the internet is 100% secure. Third-party services you access through Mankai operate under their own privacy policies, which are not covered by this document.
E. How long do we keep your data?
General user data is maintained while your account remains active, and thereafter only as required by applicable legal obligations.
Face data, when collected, is retained strictly for up to 180 days from its creation, after which it is permanently deleted.
F. Your rights
We respond to rights requests within 30 days from the moment you contact us at contact@ancienda.com.
Turkey (KVKK Article 11): you may request confirmation of whether your data is processed, clarification of the purposes, identification of third-party transfers, correction or erasure of your data, objection to automated processing and compensation for damages.
EEA, UK and Switzerland (GDPR): you have additional rights including restriction of processing, data portability in a structured, commonly used and machine-readable format, objection to direct marketing and the right to lodge a complaint with a supervisory authority.
California (CCPA/CPRA): you have the right to know what personal information we collect, to request its deletion and to opt out of the sale or sharing of your personal information.
G. Changes to this policy and contact information
We may update this policy from time to time. Updates will appear on this page, and your continued use of the service indicates acceptance of the revisions.
Company: ANCİENDA TEKNOLOJİ YAZILIM VE PAZARLAMA A.Ş.
Address: Selimpaşa Mah. 1010. Sk. No:10/1 İç Kapı No: 1 Silivri / İSTANBUL, TURKEY
Contact: contact@ancienda.com · +90 (212) 989 00 15